Will callers know they're talking to an AI?+
Modern voice models sound natural enough that many callers don't notice on a short booking call — but we configure the agent to say it's an automated assistant when asked, and we'd recommend keeping it that way. Several US states have disclosure rules for automated calls, and getting caught being cagey costs more goodwill than the disclosure ever does.
What happens if it can't handle the call?+
It transfers. You set the rules — an angry caller, an unusual request, anyone who asks for a person, or anything outside its trained scope. Outside your hours it takes a detailed message and texts it to you immediately rather than dropping the caller into voicemail.
What does it cost per month to run?+
Setup is one-time. Running costs are per minute of call time — typically $0.10–$0.20 a minute all-in across the voice model and phone number, so a clinic taking 300 calls a month at three minutes each runs roughly $90–$180. We estimate it from your real call volume in the proposal and bill it to your own accounts.
Can it use our existing phone number?+
Yes. Most setups forward your existing business number to the agent, so nothing changes for your customers and you keep the number. We can also provision a new local number in your area code if you'd rather test it alongside your current line first.
How is this better than an answering service?+
It answers on the first ring every time, at 2am and during your lunch rush equally, and it books straight into your calendar instead of taking a message someone has to call back on. It also costs less than a staffed service at most volumes. Where a human answering service still wins is emotionally complex calls, which is exactly why we set up transfer rules.
How much revenue do missed calls actually cost?+
Work it out with your own numbers rather than an industry statistic: take the calls you miss in a week, multiply by the share that would have booked, then by your average job value. For most clinics, contractors and salons we've quoted, the answer clears the setup fee within the first month or two — and if yours doesn't, we'll say so.
How does this compare to a virtual receptionist service like Ruby, Smith.ai or Rosie?+
Those are subscriptions to someone else's product; this is an agent we build and hand to you. As of August 2026 the category runs roughly $25/month (Rosie, Dialzara, AIRA) for a self-serve AI receptionist, $95–$99/month for AI-plus-human hybrids like Smith.ai, and $235/month upward for live human services like Ruby. If a self-serve tool covers your calls, buy the $25 tool — we'll tell you that on the call. Ours is worth paying a setup fee for when the agent has to know your actual services and pricing, book two-way into your real calendar, follow routing rules across locations, and write leads into your CRM. You own the setup, the prompts, the numbers and the accounts, so there's no plan to be locked into.
Can it handle Spanish-speaking callers?+
Yes — bilingual English and Spanish handling is included in the Multi-Line tier and can be added to the others. It matters more in some markets than others: in Miami, Houston, Phoenix, San Antonio or much of Los Angeles, an agent that switches on the caller's first Spanish word is a measurable difference in booked jobs. In others it's an expense with no return, and we'll say which one you're in.
