Is Durham a separate market from Raleigh?+
Yes, genuinely. Different city, different economy — Duke and biotech startups rather than state government and corporates — and residents identify strongly with Durham. A Raleigh page won't rank for Durham terms. Because regional campaigns routinely conflate them, Durham terms are cheaper and less contested than they should be.
We're an early-stage biotech. What should our site do?+
Let a non-specialist evaluate you. The common failure is a site written for people already in your field, which fails with investors, potential partners and anyone searching for the problem you solve rather than your technology. We'd structure it around the problem, the evidence and the stage you're at — with technical depth available behind that for the readers who want it. Your scientists review anything scientific before it publishes.
Do you build lab or research software?+
Yes — sample and study tracking, workflow tools, scheduling and data delivery portals. The pattern we see constantly around Duke and RTP is genuinely important research workflows running on spreadsheets that one person understands. That's a real operational risk and a solvable one.
Are you actually based in Durham?+
No — and we say so on the page rather than renting a virtual office address to imply otherwise. Our team is in Hyderabad and Warangal, India, and we work with Durham businesses remotely: video calls, WhatsApp, and a live preview link you can open at any point during the build. What is genuinely local is the work itself — your Google Business Profile, the Durham search terms we target, the competitors we benchmark you against, and the schema that tells Google exactly which area you serve.
How do I pay you from NC?+
Wire or ACH, Zelle, credit card through Stripe, PayPal or Wise — invoiced in USD, with a proper invoice for your accountant. Payment is milestone-based: 40% to begin, the remainder as you approve deliverables. There is no retainer and no minimum contract on the build work.
What are your hours compared to Durham?+
India runs 9.5 to 13.5 hours ahead depending on your time zone and the season, which works in your favour more than against it: work happens while you sleep, and you review it in the morning. Calls are scheduled for your evening, which is our morning. Anything urgent gets a WhatsApp reply the same day.
What if the project goes wrong?+
You own the code, the domain, the hosting account and every asset from the first day — not at handover, from the beginning. If you stop working with us, everything is already yours and there is nothing to extract. The price is agreed in writing before work starts. Websites start at $499.
