We work with state agencies. What does that mean for our website?+
Two things. First, accessibility: state-adjacent work often carries WCAG requirements, and it's far cheaper to build to WCAG 2.1 AA from the start than to retrofit after someone asks. We build to that standard as default. Second, the site's job is credibility rather than lead generation — capability, credentials, past performance and named people, presented so an agency contact can verify you in a minute.
Should I target Albany or the Capital Region?+
The individual cities you serve. "Capital Region" appears in business writing and almost never in a search box — residents search Albany, Troy, Schenectady or Saratoga Springs, and they identify strongly with theirs. Separate pages for the ones you actually cover will outperform one regional page every time.
Can you handle a formal accessibility audit?+
We build to WCAG 2.1 AA and can document what we've done. A formal third-party audit and VPAT is a separate commission and should stay independent of the people who built the site — we'd rather tell you that than claim to certify our own work.
Are you actually based in Albany?+
No — and we say so on the page rather than renting a virtual office address to imply otherwise. Our team is in Hyderabad and Warangal, India, and we work with Albany businesses remotely: video calls, WhatsApp, and a live preview link you can open at any point during the build. What is genuinely local is the work itself — your Google Business Profile, the Albany search terms we target, the competitors we benchmark you against, and the schema that tells Google exactly which area you serve.
How do I pay you from NY?+
Wire or ACH, Zelle, credit card through Stripe, PayPal or Wise — invoiced in USD, with a proper invoice for your accountant. Payment is milestone-based: 40% to begin, the remainder as you approve deliverables. There is no retainer and no minimum contract on the build work.
What are your hours compared to Albany?+
India runs 9.5 to 13.5 hours ahead depending on your time zone and the season, which works in your favour more than against it: work happens while you sleep, and you review it in the morning. Calls are scheduled for your evening, which is our morning. Anything urgent gets a WhatsApp reply the same day.
What if the project goes wrong?+
You own the code, the domain, the hosting account and every asset from the first day — not at handover, from the beginning. If you stop working with us, everything is already yours and there is nothing to extract. The price is agreed in writing before work starts. Websites start at $499.
