We supply the Cleveland Clinic and UH. What should our site do?+
Get you into a procurement shortlist. Institutional buyers research capabilities and specifications well before a purchasing decision, and they search accordingly. What matters is specification depth, certifications, compliance posture, and evidence of institutional experience — presented so a procurement analyst can evaluate you without a call. Consumer-style marketing content simply doesn't appear in those searches.
How does an independent practice compete with the Cleveland Clinic?+
Not on general terms — you won't win those and the budget is wasted trying. Compete on specificity: your neighbourhood, a named sub-speciality, a specific procedure, same-week availability, a language you speak, whether you take a particular insurance. Lower volume, much higher intent, and the large systems rarely bother targeting them.
Our site is a decade old. Where do we start?+
With an audit, and often not with a rebuild. If the structure and content are sound and the problem is speed, mobile layout and missing schema, that work is a fraction of a rebuild's cost and usually captures most of the benefit. We'll tell you which situation you're in and show the reasoning rather than just quoting the bigger job.
Are you actually based in Cleveland?+
No — and we say so on the page rather than renting a virtual office address to imply otherwise. Our team is in Hyderabad and Warangal, India, and we work with Cleveland businesses remotely: video calls, WhatsApp, and a live preview link you can open at any point during the build. What is genuinely local is the work itself — your Google Business Profile, the Cleveland search terms we target, the competitors we benchmark you against, and the schema that tells Google exactly which area you serve.
How do I pay you from OH?+
Wire or ACH, Zelle, credit card through Stripe, PayPal or Wise — invoiced in USD, with a proper invoice for your accountant. Payment is milestone-based: 40% to begin, the remainder as you approve deliverables. There is no retainer and no minimum contract on the build work.
What are your hours compared to Cleveland?+
India runs 9.5 to 13.5 hours ahead depending on your time zone and the season, which works in your favour more than against it: work happens while you sleep, and you review it in the morning. Calls are scheduled for your evening, which is our morning. Anything urgent gets a WhatsApp reply the same day.
What if the project goes wrong?+
You own the code, the domain, the hosting account and every asset from the first day — not at handover, from the beginning. If you stop working with us, everything is already yours and there is nothing to extract. The price is agreed in writing before work starts. Websites start at $799.
